Quick Summary: xbajji takes your privacy seriously. Your data is never sold. It is used solely to provide you with a better experience and to keep your account secure.
🏠 General Information
Xbajji is a trusted online gaming platform in Bangladesh. We believe every member's personal information belongs to them — and protecting it is our core responsibility. This Privacy Policy explains how xbajji collects, uses, stores, and protects your personal information.
By registering on or using xbajji, you are considered to have agreed to this Privacy Policy. If you have any objections, please contact us before using the platform.
This policy applies to the use of the xbajji website or app across all devices — mobile, tablet, or PC.
📋 What Information Is Collected
Xbajji only collects the information needed to deliver quality service and keep your account secure. No unnecessary or excessive data is collected.
| Data Type |
Description |
Why It's Needed |
| Identity Information |
Name, date of birth, national ID number |
Age verification and KYC completion |
| Contact Information |
Mobile number, email address |
Account Communications & Security Notifications |
| Payment Information |
Mobile banking number (bKash/Nagad/Rocket) |
Deposit & Withdrawal Processing |
| Device Information |
IP address, browser type, operating system |
Security Monitoring & Fraud Prevention |
| Gaming Activities |
Betting history, win/loss records, transaction logs |
Dispute Resolution & Responsible Gaming |
What We Do Not Collect: xbajji never collects your full bank account number, password, or PIN. No staff member will ever ask for this information by phone or chat.
🔍 How We Collect Data
Xbajji collects information through several methods. In every case, your data is only collected with your consent.
- Registration form: Information you provide when creating an account — such as your name, phone number, and date of birth.
- KYC Verification: A photo of your national ID card or passport for identity verification.
- Payment process: Mobile banking details provided during deposits or withdrawals.
- Automatic Collection: Device and session information is collected automatically while you use the platform.
- Cookies & Tracking: Cookies are used to improve your browsing experience — see Section 6 for details.
- Customer Support: If you reach us via live chat or email, a record of that conversation is retained.
🎯 Purpose of Data Use
Xbajji uses your information only for specific, lawful purposes. The reasons for data use under xbajji's Privacy Policy are outlined below:
- Account Management: Completing registration, securing login access, and updating profile information.
- Payment processing: Ensuring deposits are received and withdrawals are sent to the correct account.
- Ensuring security: Detecting and preventing fraud, money laundering, and unauthorized access.
- Legal Compliance: Completing KYC and AML verification in accordance with regulatory requirements.
- Customer service improvement: Data is used for handling complaints, resolving disputes, and improving service quality.
- Personalized experience: Game recommendations and relevant offers tailored to your preferences.
- Responsible Gaming: Detecting signs of problem gambling and sending alerts where necessary.
Marketing Communications: You can unsubscribe from promotional messages at any time through your settings. Opting out of marketing will not affect essential account-related communications.
🔐 Data Storage & Security
Xbajji protects your data using industry-leading technology. Our servers are hosted in secure data centers and undergo regular security audits.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption. You can verify this by looking for the padlock icon in your browser.
- Encrypted Storage: All sensitive data stored on our systems (such as password hashes) is kept in encrypted format.
- Access Control: Only authorized staff can access specific data, and only for designated tasks.
- Routine security testing: Regular system penetration testing is conducted by independent third-party experts.
- Data retention period: Even after account closure, data is generally retained for up to 5 years as required by law, then securely deleted.
In the event of a data breach: In the event of any unexpected data breach, xbajji will notify affected members within 72 hours and take prompt remedial action.
🍪 Cookies & Tracking Technologies
Xbajji uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser.
- Essential Cookies: Used to keep your login session active and ensure security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language and theme.
- Analytics cookies: Anonymized data is collected to understand which parts of the platform are used most.
- Cookie Controls: You can disable cookies at any time through your browser settings, though doing so may affect the functionality of certain features.
🤝 Sharing Data with Third Parties
Xbajji never sells or shares your personal information with third parties for commercial purposes. However, limited data may be shared with trusted partners under specific circumstances.
- Payment provider: Only the information required to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
- Game software provider: Only the minimum data necessary to operate the games. No member identity is disclosed.
- Legal Authorities: Disclosure of information is mandatory when required by a court order or a legitimate request from a regulatory authority.
- Technology service provider: Our hosting, cloud, and cybersecurity partners operate under contractually binding confidentiality agreements.
International Data Transfers: xbajji's servers are located in secure jurisdictions. All international data transfers are carried out in compliance with international data protection standards.
⚖️ Your Rights
Under xbajji's Privacy Policy, you have important rights over your own data. To exercise these rights, please reach out to our support team.
- Right to access your data: You can request to know what information xbajji holds about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: After account closure, you may request deletion of any data held beyond what is legally required.
- Right to restrict processing: You may request that we stop using your data for specific purposes.
- Right to data portability: You can request a copy of your data in a machine-readable format.
- Right to Object: You can object to the use of your data for marketing or profiling purposes.
Requests are typically responded to within 30 business days of receipt.
👶 Children's Privacy
Xbajji is an 18+ platform. We do not knowingly collect information from anyone under the age of 18.
If it comes to xbajji's attention that someone has registered while underage — whether reported or discovered — the account will be suspended immediately and all collected data will be securely deleted.
For Parents: If your child has accidentally registered on xbajji, please email
[email protected] immediately.
🔄 Right to Policy Changes
Xbajji reserves the right to update this Privacy Policy at any time. Changes may be made in response to technological developments, legal requirements, or business needs.
- You will be notified via your registered mobile number or email address whenever significant changes are made.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
- The date of the most recent update will always be shown at the top of this page.
📩 Contact Us
For any privacy-related questions, concerns, or requests, please contact the xbajji Data Protection Team:
- Email: [email protected]
- Live Chat: 24/7 round-the-clock support on the platform
- Response Time: We typically respond within 24–48 hours
Speak to us in Bangla: Our support team is available to assist you in full. Feel free to raise any privacy-related complaints or questions without hesitation.